Questions?

Everything You Need to Know

What other services does The 102 Creative provide?

1. User Generated Content
2. Game Testing
3. Customer Support

4. Community Management

5. Pitch Deck Creation and Design
6. TikTok/Reels Calendar and Content Creation

7. Virtual Assistance (Administrative)

Do you only work with startups and new companies or can you help older, more established businesses as well?

At The 102 Creative, we have experience working with businesses of all sizes, including startups, small businesses, and established companies. We understand that every business is unique, and we tailor our services to meet the specific needs of each client, regardless of their size or industry.

We believe that every business can benefit from effective marketing and design strategies, whether they're a new startup or a well-established company. Our approach is to work closely with our clients to understand their goals and develop customized solutions that meet their needs and help them achieve their objectives.

What is the The 102 Creative client onboarding process?

At The 102 Creative, we understand the importance of a streamlined client onboarding process. It's the foundation of our partnership with you, and we take it seriously. Our onboarding process is designed to ensure that we understand your business, your goals, and your expectations. Here's an overview of our client onboarding process:

Initial Consultation: We'll schedule an initial consultation to discuss your project and learn more about your business. During this consultation, we'll ask questions about your business, your target audience, and your marketing goals.
Proposal: After our consultation, we'll create a proposal outlining our recommended services and pricing. We'll discuss the proposal with you and make any necessary adjustments.
Contract & Deposit: Once you've approved the proposal, we'll send you a contract outlining the terms of our partnership. We'll also request a deposit to secure your project's start date.
Discovery & Planning: After you've signed the contract and made the deposit, we'll start our discovery and planning process. We'll conduct research, review your current marketing materials, and develop a customized plan for your project.
Design & Development: Once we've completed the discovery and planning phase, we'll start the design and development process. We'll create drafts of your marketing materials and present them to you for feedback and approval.
Revision & Approval: We'll work with you to revise and refine the drafts until you're completely satisfied with the final product. Once you've approved the final product, we'll move on to the next phase.
Launch & Implementation: We'll launch your marketing campaign or implement your marketing materials, depending on the scope of the project.
Ongoing Support & Reporting: We'll provide ongoing support and report on the success of your marketing campaign. We'll make adjustments as necessary to ensure that you're getting the results you want.

At The 102 Creative, we're committed to providing exceptional customer service and ensuring that our clients are satisfied with the work we do. We believe that our client onboarding process is an essential part of building a successful partnership, and we take pride in making it a smooth and enjoyable experience.